·        Develop and implement branch operations strategies to ensure efficient and effective operations

·        Monitor and analyze branch performance metrics to identify areas of improvement

·        Manage branch staff, including recruitment, training, and performance management

·        Oversee branch operations, including customer service, sales, and financial transactions

·        Ensure compliance with all applicable laws, regulations, and policies

·        Develop and maintain relationships with customers and other stakeholders

·        Identify and implement process improvements to increase efficiency and reduce costs

·        Develop and implement branch marketing strategies to increase customer base

·        Develop and manage branch budget and ensure cost-effectiveness

·        Monitor and analyze customer feedback to identify areas of improvement

·        Develop and implement customer service initiatives to improve customer satisfaction

• Current Vacancies: 1
• Experience: 10 years
• Desired Profile:

Degree/PG with min 15 years of experience

Gender: Male

Willingness to travel.

 

 Healthcare industry experience preferred.

• To ensure the smooth running of the centre
• To ensure effective implementation of various sales and marketing initiatives at the center.
• Undertake local marketing initiatives
• Ensure staff discipline, attendance, timings etc
• Taking care of center's administration and operations activities.

• Current Vacancies: 3
• Experience: 10 years
• Desired Profile:
• Graduates with minimum 10 years of experience
• Doctors/MHA are welcome to apply
• Candidates with experience in the medical industry will be given preference.
• Should have experience in people management 

1 Responsible for developing and implementing strategic marketing plans for the Hair O Craft which includes,
Brand Management, 
Digital Marketing,
Vendor Management,
Event Management,
Product Marketing,
Social Media Marketing,
Demand Generation / Lead Generation Activities,
Blog management,
Campaign Management,
Market Research etc.
2. Develop communication roadmaps with clear milestones and deliverables and plan unified communication strategies through all mediums of communication to a target audience 
3. Identify marketing opportunities and develop successful strategies to leverage them.
4. Developing Contents for Brochures, Website, Technical sites, PR.
5. Coordinate and review content creation & publishing of newsletters (internal or external), organization's website, and social media pages etc. 
6. Accountable for brand initiatives and provide marketing leadership to all brand building related activities by ensuring brand consistency. 
7. Responsible for marketing budget plan and meeting organizational goals.

• Current Vacancies: 5
• Experience: 5 years
• Desired Profile:

 1. Candidate must have 5 years experience in marketing

2. Candidate must have top-notch analytical and communication skills (verbal and written).
3. Ability to spot good ideas, marketing opportunities and act on them.
4. Self-starter and highly motivated.
5. Develop, update and manage the Presales collateral repository of the organization, which include: proposals, Case Studies, Capability Documents, Marketing/Solution offerings presentations and Technical white papers etc.
6. Proactive with very high Attention-to-Details.
7. Team player with a willingness to work with cross-functional teams.
8. Must know how to leverage Webinars.
9. Technical skill sets Proficiency in MS Word, MS Excel, and MS PowerPoint.
10. Candidate must have good knowledge on Social Media Platforms with Modern technologies to develop Company Branding and Awareness about its products and service offerings. 

 

Healthcare industry experience preferred.

• MDS (OMFS)
• Experienced & freshers can apply
• • Should have a thorough knowledge to perform the FUE technique using the pen or needle method of  extraction and implantation  
  • Hands-on expertise in hair restoration treatments like PRP and GFC etc
  • Hair & scalp evaluation, Hair line designing, Local anesthesia  administration
  • Should have to perform Eyebrow/ Moustache / Beard transplantation and Body-to-head transplantation.
  • Follow the clinical protocols and ensure the utmost quality of the procedure.
  • Coordinate with all nursing/ paramedical and Non-medical staff of the department to maintain high standards of medical care for patients
  • Complete and correct documents of patients' files and records.

• Current Vacancies: 5
• Experience: 2 years
• Desired Profile:
• At least 2-years experience in same field is required.
• Should be updated with latest procedures
• Should be able to work independently or as a part of a team
• Candidates from other parts of the country are welcome to relocate
• Should have excellent communication and patient handling skills.

• Advise customers regarding our servics and convince them about our strengths 
• Co-ordinate with medical team and give suitable solutions for the customer

• Achieve sales and revenue targets and work diligently to meet them
• Resolve customer complaints quickly and effectively

• Act as point of contact for complaints and escalate issues as  appropriate

• Help sales team up-sell or cross-sell services and products

• Collaborate with internal teams to address customer needs

• Current Vacancies: 1
• Experience: 2-3 years
• Desired Profile:
• At least 3-5 years experience in sales or customer service
• Healthcare experience will be a plus
• Education: Graduation and above
• Should be willing to work hard with a focus on targets

 

• Current Vacancies: 1
• Experience: 0-7 years
• Desired Profile:

 

• MBBS, MD (DVD,DVL,DNB,) or Diploma in Dermatology.
• Experience in skin related procedures like laser

 

Supervision of hair transplant procedures across Hair O Craft clinics

• Current Vacancies: 1
• Experience: 5 years
• Desired Profile:

MCH plastic surgery

Experience in performing plastic surgery procedures

Responsibilities

• Answer and direct phone calls
• Distribute mail
• Act as the first point of contact for customers
• Advise customers regarding our services and convince them about our strengths
• Co-ordinate with the medical team and give suitable solutions for the customer
• Achieve sales and revenue targets and work diligently to meet them
• Resolve customer complaints quickly and effectively
• Act as point of contact for complaints and escalate issues as appropriate
• Help the sales team up-sell or cross-sell services and products
• Collaborate with internal teams to address customer needs

• Current Vacancies: 4
• Experience: 2 years
• Desired Profile:
• Only female candidates need to apply for this
• At least 2 years experience in telemarketing/customer service
• Should be well versed in MS Office
• Smart & pleasing personality
• Previous experience in healthcare an advantage 
• Experience in counseling/telesales/Customer service required
• The candidate should be okay to attend 2 weeks training in Kerala

 

• Current Vacancies: 4
• Experience: 2-5 years years
• Desired Profile:
• We are looking for a dynamic, high-energy individual.
• Candidate should have pleasing personality and excellent communication skills. 
• At least 3-5 years experience. If you have more than 5 years, we can consider you for senior positions
• Healthcare experience will be an advantage
• Do not apply if you are not fast on the computer. A lot of data may have to be handled so if you are not fast, you will not be able to perform
• Good computer skills (MS Office).

 

• Consult & diagnose the patient on hair loss and related treatments. 
• Conduct hair analysis and provide reports
• Provide appropriate treatment including medicine and procedures
• Do research on hair related topics and write articles for publication
• Follow-up and ensure efficacy, customer satisfaction
• Study and implement new practices related to hair.

• Current Vacancies: 2
• Experience: 0-3 years
• Desired Profile:
• Qualification: MBBS/BDS/ BHMS/BAMS
• Thorough knowledge about hair transplant and hair treatments
• At least 3-5 years consulting experience
• Experience in hair and skin will be an advantage

• Assist surgeon during Hair Transplantation.
• Educates patient throughout the procedure and regarding post-operative care.
• Review and maintenance of patient logs, charts and photos.
• Manage all aspects of OT room.
• Get updated regarding latest hair related treatments.

• Current Vacancies: 5
• Experience: 0-3 years
• Desired Profile:
• Only female candidates need to apply.
• Smart & pleasing personality.
• Should be well versed with basic clinical procedures.
• The candidate should be okay to attend 2 weeks training in any of our centres
• Should be willing to travel. Additional allowance will be provided for travelling.

1) Developing and implementing recruitment and retention strategies for doctors
2) Collaborating with department heads to identify staffing needs and develop job descriptions
3) Managing the recruitment process, including sourcing candidates, screening resumes, conducting interviews, and making job offers
4) Developing and managing relationships with medical schools, professional organizations, and other sources of potential candidates
5) Ensuring compliance with all legal and regulatory requirements related to hiring and employment
6) Developing and implementing programs to promote employee engagement and retention
7) Collaborating with other HR team members to develop and implement policies and procedures related to employee relations, performance management, compensation, and benefits.
8) Wider network with doctor communities at the pan-India level.

• Current Vacancies: 1
• Experience: 13-17 years
• Desired Profile:
Post - AGM HR
Experience: 17 plus years from Health care / Major Hospitals 
HQ - Kochi
Extensive  Pan India Travelling 
Multi Linguistic Skills
Age - 40 plus
Qualification - MBBS / BDS with MBA in Hospital Adminstration  / HR

Job Description

·        Monitor, evaluate, and score inbound calls against established quality assurance instruments and standards.

·        Ensures the call center agents adhere to predetermined quality assurance standards and the business’s standard operating procedures

·        Monitor calls to provide feedback regarding telephone etiquette, product information given, and procedures

·        Provide performance expectations, action plans, and development plans to improve call quality

·        Provide accurate and timely reports on a daily, monthly, month-to-date, and year-to-date rolling basis on call quality, productivity, availability, and other key metrics as determined

• Current Vacancies: 1
• Experience: 4 years
• Desired Profile:

Should have at least 5 years experience overall out of which at least 5one years in Quality 

Should have team management experience

Should have experience in managing overall quality processes

Medical background or education will be a  big plus

 

-      Generate leads through various online and offline channels

-      Handle  Marketing through external agencies

·      Responsible for marketing plan and meeting sales goals

·      Social Media Marketing

·      Identify marketing opportunities and develop success strategies to leverage them.

·      Develop Content for Brochures, Website, Technical sites, PR.

·      Coordinate and review content creation & publishing of newsletters (internal or external), company website, and social media pages etc.

• Current Vacancies: 3
• Experience: 5 years
• Desired Profile:
• 5 years experience in marketing
• Strong knowledge and experience in Marketing Strategies
• Experience in working with healthcare Industry will be an advantage
• Excellent communication skills in English
• MBA / similar post graduate qualification