• Advise customers regarding our servics and convince them about our strengths 
• Co-ordinate with medical team and give suitable solutions for the customer

• Achieve sales and revenue targets and work diligently to meet them
• Resolve customer complaints quickly and effectively

• Act as point of contact for complaints and escalate issues as  appropriate

• Help sales team up-sell or cross-sell services and products

• Collaborate with internal teams to address customer needs

• Current Vacancies: 1
• Experience: 2-3 years
• Desired Profile:
• At least 3-5 years experience in sales or customer service
• Healthcare experience will be a plus
• Education: Graduation and above
• Should be willing to work hard with a focus on targets

 

Responsibilities

• Answer and direct phone calls
• Distribute mail
• Act as the first point of contact for customers
• Advise customers regarding our services and convince them about our strengths
• Co-ordinate with the medical team and give suitable solutions for the customer
• Achieve sales and revenue targets and work diligently to meet them
• Resolve customer complaints quickly and effectively
• Act as point of contact for complaints and escalate issues as appropriate
• Help the sales team up-sell or cross-sell services and products
• Collaborate with internal teams to address customer needs

• Current Vacancies: 4
• Experience: 2 years
• Desired Profile:
• Only female candidates need to apply for this
• At least 2 years experience in telemarketing/customer service
• Should be well versed in MS Office
• Smart & pleasing personality
• Previous experience in healthcare an advantage 
• Experience in counseling/telesales/Customer service required
• The candidate should be okay to attend 2 weeks training in Kerala